Features
Everything a lash studio needs. Nothing it doesn't.
Booking, clients, payments and communication in one place, designed around the way lash & beauty studios actually run.
Booking & Calendar
A calendar that fills itself.
Everything a studio needs to take bookings around the clock without living in the DMs.
Online booking page
A clean, mobile-first booking page under your own name. Clients pick service, artist and time; deposits are taken on the spot.
Multi-staff calendar
Every artist's column side by side, with skill tiers deciding who can take which service. Drag to move, tap to extend.
Waitlist auto-fill
A cancellation opens a gap; the next waiting client is messaged automatically and the slot is filled before you notice it was empty.
Thursday 24 Sep
9 in the chair · 1 gap · 1 patch test
Amelia R.
$240Mega volume full set
Priya N.
$952wk infill · volume
Jordan K.
$190Hybrid full set
Chloe M.
$150Classic full set
Harper L.
$803wk infill · classic
Isla B.
$175Volume full set
Patch test
Ruby T. · first visit
Zoe W.
$110Brow lam + tint
Open
Waitlist: 2 clients
Client CRM & Consent
Every client, properly on record.
Profiles built for beauty services, where health history and consent matter as much as contact details.
Profiles & visit history
Set type, curl, length, adhesive, retention notes and photos from every visit — searchable in seconds.
Digital consent & health intake
Allergies, contact lenses, pregnancy, eye conditions — captured digitally from the client's phone before they arrive, and re-presented automatically once enough time has passed since their last visit.
Patch-test enforcement (24–48 hr window)
A first-time full set can't be booked without a patch test recorded inside the 24–48 hour window. Not a reminder — a gate.
Amelia R.
Client since Mar 2025 · 14 visits
Refill cycle
6 days
until infill due · mega volume, 16-day cycle
Rebook nudge queued for Sun
Health intake
- AllergiesNone noted
- Contact lensesYes
- PregnancyNo
- Eye conditionsNone
Re-present intake at next visit (6 mo since signed)
Last set
- StyleMega volume
- Curl / ØD · 0.05
- Lengths9 · 11 · 13
- AdhesiveLow-fume
Technician handoff notes
Maya → SiennaSensitive inner corners — keep to 8mm inner, isolate slowly. Prefers a lifted outer wing; last visit retention was excellent at 16 days.
Lash-Specific Tools
Built by people who understand a lash map.
The details other software leaves to a notes field.
Try the interactive prototypeEye-zone mapping
Inner, mid and outer zones with curl, diameter, length and style per zone — saved to the visit and carried to the next one.
Refill-cycle intelligence
Rebooking timing tuned to the set type — classic, hybrid, volume, mega — and adjusted by each client's actual retention.
Skill-tier pricing
Junior, senior and master artist rates on the same service menu. The calendar and booking page respect who's qualified for what.
Before / after photo capture
Capture on the spot, attached to the visit and the eye-zone map. Private to the record unless you choose to share.
Technician handoff notes
When a client moves between artists, the map, adhesive, sensitivities and preferences travel with them.
Consumption-linked inventory
Lash trays, adhesive and pads drawn down per service performed, so reorders happen before you run out mid-set.
Eye-zone map
Amelia R. · Mega volume full set
Inner corner
NaturalMid corner
VolumeOuter corner
Mega volumePayments & Packages
Take the money without the mess.
Online payments and pre-paid products that keep clients coming back.
Online payments
Card payments taken at booking or checkout through your booking page, with itemised receipts.
Deposits
Automatic deposits at booking with your own no-show and late-cancellation rules.
Memberships
Monthly refill memberships that bill themselves and book themselves, with self-serve pause and cancel.
Multi-packs & gift cards
Pre-paid bundles and digital gift cards, redeemable online or in the studio.
Communication
Messaging that runs itself.
Confirmations, reminders, review requests and rebooking nudges, sent automatically.
Booking confirmations
Instant, branded, with add-to-calendar and directions.
Reminders
Sequenced reminders that cut no-shows, with one-tap confirm or reschedule.
Review requests
Sent at the right moment after a visit, pointing to the review profile you care about.
Rebooking nudges
Driven by refill-cycle intelligence, so the nudge lands before the shed.
Reporting
An owner dashboard that answers the real questions.
Not fifty charts. The handful that run a studio.
Revenue
By day, artist, service and product — with deposits and memberships accounted for.
Utilisation
How full each chair really is, and where the gaps repeat.
No-show rate
By client, by artist, by time of day, so your deposit rules are based on evidence.
This month
Revenue
$14,450
+12% vs Aug
Utilisation
81%
+4 pts vs Aug
No-show rate
2.1%
−1.3 pts vs Aug
Rebook rate
74%
+6 pts vs Aug
Revenue by week
Per artist
- Maya$6,420 · 91%
- Sienna$4,880 · 78%
- Ava$3,150 · 64%
Deposits & memberships included.
CRM & Ad Automation — coming soon.
Your next client is almost never found in a directory — they saw a set on Instagram and slid into your DMs. So we're building a tier that automates a studio's socials: turning your before / after photos into a ready-to-post content calendar, answering the DMs you get twenty times a day, and running a referral and UGC pipeline that rewards the clients who send their friends. Because that's where your leads come from.
A future paid tier, not yet priced. Screens below are concepts, not the finished product.
Content calendar from your work
Before / after photos from the week's visits turned into a ready-to-post schedule, with captions drafted for you to approve.
Automated DM reply templates
The questions you answer twenty times a day — price, availability, patch tests — answered instantly with a booking link attached.
Referral & UGC pipeline
Ask happy clients for a tag or a referral at the right moment, track who sent who, and reward them automatically.
Illustrative concept screens.
Content calendar
Week of 21 Sep · 5 posts ready · 1 to approve
Mon
Before / after · Amelia mega set
Scheduled 6pm
Tue
Reel · retention tips
Draft
Wed
Client UGC · @isla.b tagged
Approve?
Thu
Before / after · hybrid set
Scheduled 6pm
Fri
Referral offer · story
Scheduled 12pm
Sat
Open slots this week
Auto
Sun
3 new before / after pairs from this week's visits — generate captions?
GenerateReply templates
Auto-reply on- “How much for a full set?”
- “Do you have anything this week?”
- “First time — do I need a patch test?”
- Referral thank-you
- UGC permission request
Referral pipeline: 4 new clients this month
Instagram · @ruby.t
Auto-reply · template 2
Booking link sent
Thu 2pm · Volume full set · Sienna · patch test Tue
Mobile-first
Designed for the phone in your hand, not a laptop in the back room.
Most operators run their studio from their phone between clients. Every screen in LashFlow — the calendar, the eye-zone map, checkout — is built for one thumb first, and scales up to a desktop when you want it.
Get started
Sign up
We're growing quickly! To make sure every studio gets an optimal experience, we're doing sign-ups manually for now — fill in the form and we'll be in touch as soon as possible to get you set up.